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Ecom Graded

Agencies by channel

Email and SMS agencies

Agencies that run email and SMS for online stores, from welcome flows and abandoned cart to campaign calendars, and how to tell strategy from template-filling.

When you need this

  • Flows are set up once and never touched, and nobody looks at the numbers.
  • You send campaigns when you remember to, with no calendar and no testing.
  • Deliverability is slipping and you are not sure why.

What it costs, in general terms

Email and SMS agencies usually charge a flat monthly fee tied to the number of campaigns and flows they manage. The platform subscription and SMS sending costs are billed separately by the platform.

How to choose

  1. 01Ask for a sample monthly plan: which flows, which campaigns, which tests.
  2. 02Ask how they report revenue from email, and whether they count attributed revenue or last-click.
  3. 03Confirm the platform account, lists and templates stay in your name.

The questions every agency is compared on are on how we grade.

Guides

Nothing published here yet

Guides go up one at a time, each with the date its facts were last checked. Nothing is listed until it is written.

Listed agencies

No agencies are listed here yet. Listings come from submissions that have been reviewed for fit; none are added without that, and each one shows the date its facts were last checked.

Frequently asked questions

Do I need an agency or just a better platform?

If nobody in the team has time to write, build and test every week, a platform change alone will not help. If someone does, start with the platform's own flows and a calendar before paying for management.

What revenue should email make up for a store?

It varies by category and list size, and platforms count attributed revenue generously, so compare the attributed number with what your store shows for the same customers. Ask the agency how they make that comparison.

Who owns the list if we stop working together?

You do, always. The platform account should be yours with the agency as a user, and your list should export in full at any time.

Listings

Run or use a tool or agency that belongs here?

Submitting is free. Every submission is reviewed for fit before it is listed.

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